Last updated: 10 July 2026
Destinations and charges
Available destinations, services and delivery charges are shown at checkout. Some products or destinations may be restricted because of carrier, customs, safety or legal rules.
Processing and dispatch
Estimated processing and delivery times are shown on product pages or at checkout where available. Some orders may be dispatched separately or directly by fulfilment partners. You will not be charged an undisclosed extra delivery fee because an order is split.
Delivery estimates
Dates are estimates unless expressly guaranteed. We aim to deliver within the stated timeframe and, unless another period is agreed, without undue delay and normally within 30 days.
Tracking and addresses
Tracking is provided where supported. Please supply a complete and accurate address and contact us immediately if you notice an error. We cannot guarantee changes after processing begins.
Missed, refused or unclaimed deliveries
Follow the carrier’s instructions. If a parcel is returned because it was refused, unclaimed or incorrectly addressed, we may deduct reasonable direct costs where lawful.
Lost, delayed or damaged parcels
Contact legal@wunderwurld.com with your order number. For damage, keep the packaging and provide photographs where useful. We will investigate and provide the remedy required by law.