Last updated: 10 July 2026

This policy explains how Steve Wishart trading as Wunderwurld ("Wunderwurld", "we", "us") collects, uses and protects personal information when you visit or shop at wunderwurld.co.uk.

Who controls your information

Steve Wishart trading as Wunderwurld, 2 Champion Down, Effingham, Surrey KT24 5NQ, United Kingdom. Email: legal@wunderwurld.com.

Information we collect

We may collect your name, billing and delivery addresses, email address, telephone number, order and payment details, account information, customer-service correspondence, marketing preferences, device and browser information, IP address, cookie identifiers and information about how you use the site.

Payment card details are handled by Shopify and the payment providers available at checkout. We do not ordinarily receive your complete card number.

How and why we use it

We use personal information to process and deliver orders, take payment, provide customer service, prevent fraud, maintain accounts, comply with tax and legal duties, improve our store, measure performance and, where permitted, send marketing.

We rely on contract, legal obligation, legitimate interests and consent, depending on the purpose.

Sharing

We share information only as needed with Shopify, payment processors, delivery carriers, fulfilment and supplier partners, email and customer-service providers, analytics and advertising providers where consent permits, professional advisers, insurers, regulators and law-enforcement bodies.

International transfers

Some suppliers may process information outside the United Kingdom. Where required, appropriate safeguards are used.

Retention

We keep information only for as long as reasonably necessary, including to meet legal, accounting, tax, fraud-prevention, product-safety and dispute-handling requirements. Order and transaction records may normally be retained for at least six years.

Your rights

Subject to applicable law, you may ask for access, correction, deletion, restriction, portability or objection, and may withdraw consent at any time. You may also complain to the Information Commissioner’s Office.

Send requests to legal@wunderwurld.com. We may need to verify your identity.

Marketing and cookies

You can unsubscribe from marketing emails at any time. Essential cookies operate the store; non-essential analytics, advertising or personalisation technologies are used only where permitted and, where required, after consent. See our Cookie Policy.

Changes

We may update this policy when our services or legal duties change.